Frequently Asked Questions

Ready to Enroll?

Enrollment takes approximately 10–15 minutes.

Questions? Contact us at apcare@authorizedpickup.com.

Find Answers to Common Questions About Us

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No. We are not a rideshare and do not operate an open marketplace. All trips are pre-authorized, parent-initiated, and completed by employee drivers.

All drivers are:

  • Employees (not contractors)
  • Background checked
  • Trained in child pickup protocols
  • Assigned and monitored by the Company

No. We provide transportation only. We do not supervise children beyond vehicle transit.

We currently serve approved schools in Collin County, Texas, where parents have listed us as an authorized pickup agent. Availability varies by school and location.

No. Waiting or supervision would constitute childcare, which we do not provide. We will only transport when conditions meet our protocols.

Schools release children based on parental authorization. If a school declines release for any reason, we notify you immediately.

Drivers follow strict emergency protocols:

  • Dispatch is notified immediately
  • Emergency services are contacted if needed
  • Parents are informed in real time

Incidents are documented

Yes. We use secure systems and limit access to child and family data.

Our service is best for:

  • Working professionals
  • Dual-income households
  • Parents with unpredictable schedules
  • Families who value safety, documentation, and reliability

Yes, enrollment is limited. To maintain service quality and safety, enrollment is intentionally capped by location. We prioritize:

  • Families from approved schools
  • Early enrollees
  • Corporate or institutional referrals